GDPR and Privacy policy.
Last Updated: 8th April 2024
Introduction
At Free Property Debt Collection Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect and process the following types of personal information:
1. Information you provide: When you use our services, such as when you contact us for debt collection assistance, we may collect personal information such as your name, address, email address, phone number, and any other information you provide to us.
2. Information we collect automatically: When you visit our website or use our services, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical details.
3. Information from third parties: We may receive personal information about you from third parties, such as credit reference agencies or other service providers.
How We Use Your Information
We may use your personal information for the following purposes:
To provide you with debt collection services and communicate with you regarding your account.
To process payments and invoices.
To respond to your inquiries and provide customer support.
To comply with legal obligations and regulatory requirements.
To improve our services and develop new features.
To send you marketing communications, where you have opted in to receive them.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
With our affiliated companies and service providers who assist us in providing our services. With regulatory authorities, law enforcement agencies, or other governmental bodies where required by law. With third parties in connection with a merger, acquisition, or sale of assets.
Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You also have the right to object to or restrict certain types of processing and to request data portability. To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Free Property Debt Collection Ltd, 7 Bell Yard, London, WC2A 2JR